All items are sent UPS or Federal Express. Once an order has been shipped and there is a delivery confirmation, CCPFragrance.com is not responsible for any theft of product or delivery to the wrong address. If a customer issues a complaint that they did not receive their product despite delivery confirmation, we will pursue a claim with UPS or Federal Express.  Shipping in USA starts at $5.95. Please note shipping costs for packages Alaska, Hawaii, Puerto Rico or outside the USA are based on the weight and dimensions of each item in your order plus the destination country. This calculation is done when you choose shipping address. Items are sent out 48 hrs after authorization.